Customer Service
Customer service is our focus at ASU-Beebe Bookstore! We know which books you need and we pull them for you. What more could you want?
Ordering Online
We understand going to an actual bookstore isn't for everyone. Avoid the crowds: order online! You can simply place your order online and we will ship it to you. Or, if you want to save money on shipping, place your order and select in-store pickup to grab it from us -- with no extra charge! Searcy or Heber Springs student? Choose deliver to your campus for free! The courier goes to the other campuses on Mondays and Thursdays.
Ordering By Phone
Even more so, some people don't like putting their credit card information online. We understand, but we promise it's secure!! But, if this applies to you, feel free to call us at (501) 882-0055 during regular business hours to place your order over the phone. We'll be more than happy to take your order. You can use our website as a guide to order your books!
Shipping Policies
ASU-Beebe Bookstore has an entire team of shippers dedicated to making sure your books are carefully packaged and sent to you. We charge $10 shipping fees if you choose to have your purchases delivered to you. On average, you can expect your books a week after they are ordered. If you choose to have your items shipped to Searcy or Heber Springs campus for free pickup, they will be sent through the courier system on Mondays and Thursdays. For in-store pickup, they're ready immediately!
Contact Us
If your concerns weren't addressed in this section, feel free to call us at (501) 882-0055 or email us at mprice@asub.edu!
Refund Policy
PLEASE SAVE YOUR RECEIPT AND DO NOT MARK IN YOUR BOOKS UNTIL YOU ARE SURE YOU WILL KEEP THEM.
**Please note, textbooks are non-returnable after the 7th day of classes.**
ASU-Beebe textbooks may be returned for full credit for the first week of classes. After the close of business on that day, books may not be returned for a full refund. New books must be in new condition to be eligible for a refund. Do not mark in, soil, or scratch your books until you are sure you will keep them. Shrink wrapped texts are not refundable for full value once taken out of shrink-wrap. Access codes can not be returned once any seals have been broken or shrink wrap removed. Special orders are non-returnable unless otherwise specified on this receipt.
SUPPLIES, GIFT ITEMS, AND OTHER MERCHANDISE may be returned within one week of purchase. Merchandise must be in new condition with receipt.
DEFECTIVE MERCHANDISE is always returnable within two weeks of purchase with receipt.
RECEIPT REQUIRED FOR ALL REFUNDS!
